The global citizen services AI market is expected to grow from $6.5 billion in 2022 to $41.0 billion by 2027, growing at a CAGR of 44.5%

The global citizen services AI market is expected to grow from $6.5 billion in 2022 to $41.0 billion by 2027, growing at a CAGR of 44.5%

New York, 02 Dec. 2022 (GLOBE NEWSWIRE) — announces the publication of the report “Citizen Services AI Market by Technology, Vertical and Region – Global Forecast to 2027” –
The concept is to actively bring these services to citizens, rather than waiting for citizens to request government services.

The use of Al in the public sector can improve the day-to-day operations of governing bodies and facilitate effective long-term planning that will help government address more difficult, long-term social and cultural challenges.

Major market players such as IBM, Microsoft, ServiceNow, AWS, and Accenture have adopted numerous growth strategies including acquisitions, new product launches, product enhancements, and business expansions to increase their shares Steps.
• By deployment mode, cloud segment to lead the market during the forecast period

The cloud-based way of deploying Citizen Services AI is a cost-effective and effective approach for enterprises to manage big data issues. There is also a shift from traditional on-premises voice biometrics solutions to cloud-based AI solutions in large enterprises and SMBs, in the growing number of cloud-based applications.

The cloud deployment mode is expected to grow from $2,724 million in 2022 to $16,357 million by 2027.
• By component, the service segment will register a higher CAGR than the solution segment during the forecast period

Due to the growing need of businesses and government organizations to improve their operational efficiency in order to provide better service to citizens, the overall service market is growing significantly. The services segment enables companies to monitor, assess and analyze the needs of citizens.

By component, the service segment is expected to register a higher CAGR of 46.9% during the forecast period.

Asia-Pacific Market to Register Highest CAGR During Forecast Period
The Citizen Services AI Market is expected to register the highest CAGR of 49.3% in the Asia-Pacific region during the forecast period. Many government organizations have focused on providing improved services to citizens due to rapid improvements in cloud computing and IoT. Organizations are rapidly implementing citizen services AI products and services with the goal of increasing operational efficiency and business agility. To boost the penetration of public initiatives in various organizations, governments, especially those in emerging economies, are making huge technological transformation efforts.

Distribution of primaries
In-depth interviews were conducted with CEOs, chief innovation and technology officers, system integrators, and executives from various key organizations operating in the citizen services AI market.
• By company: Level I: 34%, Level II: 43% and Level III: 23%
• By designation: C-level executives: 50%, D-level executives: 30% and managers: 20%
• By region: Asia-Pacific: 30%, Europe: 30%, North America: 25%, Middle East and Africa: 10%, Latin America: 5%
The report includes the study of the major players offering AI citizen services. It profiles the leading vendors in the AI ​​Citizen Services market.

The major players in this market are IBM (US), ServiceNow (US), AWS (US), NVIDIA (US), Microsoft (US), Intel (US), Alfresco (US), Waymo (US), Voyager Labs (US), Accenture (Ireland), Alibaba (China), Tencent (China), Pegasystems (US), Baidu (China), Automation Anywhere (US), OpenText (Canada), H2O.AI (US), and ADDO (Singapore).

Research coverage
This study covers the Citizen Services AI market across all segments. It aims to estimate the market size and the growth potential of this market across various segments, such as component, application, organization size, deployment mode, vertical, and region.

It includes an in-depth competitive analysis of major market players along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Purchasing the Report
The report would provide market leaders/new entrants in this market with information on the closest approximations of revenue figures of the overall Citizen Services AI Market and its sub-segments. It would help stakeholders understand the competitive landscape and acquire more information to better position their business and plan appropriate go-to-market strategies.

It also helps stakeholders understand the pulse of the market and provides them with insights on key market drivers, restraints, challenges, and opportunities.
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